In modern times, companies need to be prepared for various changes to remain competitive on the market. High demand for a specific product assortment and technological advancement helps them do their best job. In order to keep current and future customers satisfied with the offered products, companies should be prepared for the smallest but also for the greatest changes in the product range, even if this includes a complete strategic change of the production program. Although risky, such changes could mean a complete failure or flourish in the market. Business Process Management has a major contribution to such changes because it makes it easier to look at the situation that the company is in and the complete process that is or should be taking place in the company. By managing business processes, we can see the benefits of a company and find a way to use them for good, but we can also see the company's shortcomings and decide how to react to repair them and solve the problem. Exactly this kind of situation is presented in this paper. As an example, we have taken a company that has progressed from agricultural machinery manufacturers, through the manufacturers of tobacco processing machines to the present day when they produce machines for filling pillows and mattresses. This paper presents the manufacturing process of one of the old machines and one of the new machines in order to detect the differences. Nowadays, the company focuses on creating as little cost as possible, eliminating unnecessary production processes and delivering the best quality of products that will give customers maximum satisfaction.