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undergraduate thesis
Analiza ponude internet bankarstva u hrvatskim bankama
Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, 2017. urn:nbn:hr:145:902541
Ćosić, Andrea
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Finance and Accounting

Cite this document

Ćosić, A. (2017). Analiza ponude internet bankarstva u hrvatskim bankama (Undergraduate thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:902541

Ćosić, Andrea. "Analiza ponude internet bankarstva u hrvatskim bankama." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2017. https://urn.nsk.hr/urn:nbn:hr:145:902541

Ćosić, Andrea. "Analiza ponude internet bankarstva u hrvatskim bankama." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2017. https://urn.nsk.hr/urn:nbn:hr:145:902541

Ćosić, A. (2017). 'Analiza ponude internet bankarstva u hrvatskim bankama', Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 10 April 2024, https://urn.nsk.hr/urn:nbn:hr:145:902541

Ćosić A. Analiza ponude internet bankarstva u hrvatskim bankama [Undergraduate thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2017 [cited 2024 April 10] Available at: https://urn.nsk.hr/urn:nbn:hr:145:902541

A. Ćosić, "Analiza ponude internet bankarstva u hrvatskim bankama", Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2017. Available at: https://urn.nsk.hr/urn:nbn:hr:145:902541

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Metadata
TitleAnaliza ponude internet bankarstva u hrvatskim bankama
Title (english)An analysis of the Internet banking service in croatian banks
AuthorAndrea Ćosić
MentorBranko Matić (mentor)
Committee memberBranko Matić (predsjednik povjerenstva)
Committee memberBlaženka Hadrović Zekić (član povjerenstva)
Committee memberAntun Šundalić (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Finance and Accounting)
Osijek
Defense date and country2017-09-08, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Finance
Abstract
U ovom završnom radu analizira se ponuda internet bankarstva u tri hrvatske banke – Privredna banka Zagreb d.d., Erste&Steiermarkische bank d.d. i Raiffeisen bank Austria d.d. Tehnološki razvoj zahvatio je sve sektore djelatnosti, pa tako i bankarski. Internet je postao široko rasprostranjen i sve veći broj populacije ima pristup internetu što dovodi do povećanja značaja uvođenja modernizacije u poslovanje. Tradicionalno bankarstvo bilo je usmjereno isključivo prema ostvarivanju profita, a s obzirom da je postojao mali broj konkurenata i da su klijenti za svaki, pa čak i najjednostavniji posao morali odlaziti u banku, banka je bila ta koja je diktirala pravila na bankarskom tržištu. Uvođenjem tehnologije u bankarsko poslovanje i porastom broja banaka na tržištu, banke su bile prisiljene promijeniti filozofiju poslovanja i usmjeriti se prema klijentima i njihovim potrebama, budući da klijenti više nisu bili tako ovisni o njima. Suvremeno bankarstvo ima brojne prednosti, a klijente je osvojilo svojom brzinom i jednostavnošću. Da bi privukle što veći broj, banke se trude omogućiti im što ugodnije poslovanje te proširiti svoje usluge kako bi zadovoljili potrebe klijenata. Što se tiče korištenja internet bankarstva među hrvatskim stanovništvom, ono je u porastu kao i u većini ostalih zemalja EU. Banke koje su istraživane u ovome radu nude otprilike isti opseg usluga sa minimalnim odstupanjima u cijeni.
Abstract (english)
In this final paper, an offer of the internet banking in three croatian banks is analyzed – Privredna banka Zagreb d.d., Erste&Steiremarkische bank d.d. i Raiffeisen bank Austria d.d. Technological progress affected all economy sectors, including banking sector. Internet became widely disseminated and more population has internet access which means that using modern methods in business is highly important. Traditional banking was focused entirely on making profit, considering that there was small number of competition and that clients had to go to bank for every, even most simple task, the bank was the one who dictated the rules on banking market. With entry of technology in banking business and increasing number of banks on the market, banks were forced to chance its business philosophy and focus on clients and their needs, as they were no longer addicted to them. Modern banking has its many advantages and it seized clients with its promptitude and simplicity. To attract as their offer so they could satisfy needs of the clients. Internet banking usage in Croatia is in increase, as well as in most other countries in EU. Banks that were analyzed in this paper offer approximately the same range of service with minimum deviation in price.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:902541
Study programmeTitle: Financial Management
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
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RepositoryEFOS REPOSITORY
Created on2017-11-16 14:03:11